RTO Code - 46358 | CRICOS Code - 04343M

Policies

At Grandford College Australia, our Policies and Procedures are designed to ensure a safe, fair, and supportive learning environment for all students. This page provides access to important documents such as the Fee and Refund Policy, Student Administration Policy, Critical Incident Policy, and many more. These policies outline your rights and responsibilities, as well as the college’s commitments to quality education, student welfare, and transparent administration.

Fee Management and Refund Policy

Learn about tuition fees, payment terms, refund eligibility, and financial obligations in the Grandford College Australia Fee and Refund Policy.

Fee Management and Refund Policy

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Feedback, Complaint and Appeal Policy

Understand the process for lodging complaints or appealing decisions with the Grandford College Australia Complaint and Appeal Policy.

Feedback, Complaint and Appeal Policy

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Student Pre Enrolment Policy

The Student Pre-Enrolment Policy outlines key guidelines and requirements to support your smooth commencement of studies at Grandford College Australia.

Student Pre Enrolment Policy

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Enrolment Policy

This policy outlines the structured and compliant enrolment framework implemented at Grandford College Australia to ensure a transparent, seamless, and student-focused admission process.

Enrolment Policy

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Deferral, Suspension and Cancellation Policy

This policy outlines the procedures for deferral, suspension, and cancellation of enrolments at Grandford College Australia, ensuring clear and transparent management.

Deferral, Suspension and Cancellation Policy

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Credit Transfer Policy

To ensure VET students at Grandford College Australia are granted recognition for previously completed equivalent training through a fair, timely, and transparent Credit Transfer (CT) process.

Credit Transfer Policy

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Course Progress Policy

This policy establishes a structured framework at Grandford College Australia to monitor international students’ academic progress, ensure compliance with visa conditions, and provide timely support to those at risk of not meeting course requirements.

Course Progress Policy

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Critical Incident Management Policy

This policy sets out how Grandford College Australia manages critical incidents impacting student safety, wellbeing, or academic progression, with particular attention to the needs of overseas students.

Critical Incident Management Policy

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